Ms Catherine Yeo, Ms Margaret Yeo and Ms Dashia Kw
To Whom It May Concern,
8-Day Korea/Jeju Deluxe Tour August 14-21, 2014
We recently took your group tour (group of 13) to the above mentioned & enjoyed ourselves.
It was unfortunate that we could not get a English-speaking guide. However, Mr Steve Jeong (our Korean guide) was very detailed & accommodating. He made the tour fun & we feel eager to return!!
Our driver, Mr Kim was a very careful, kind & caring driver. Though new in this line of work, he would wait for each of us to shield us from the rain back to the bus at various venues. He did not say no when various parties wanted to stop-off to get fried chicken for late night snack even when it was already close to midnight after having started the day early. He even apologised when going over bumps and humps though it was totally out of his control.
Both the guide & driver made us enjoy our tour so much more as they made an effort to go the extra-mile. They, & the company of friendly fellow group members made our tour experience with Hong Thai, truly memorable.
Thank you, Catherine Yeo, Margaret Yeo and Dashia Kwok.