Becky & Lim
My husband and I just returned from the exciting and memorable 12D Romantic Europe trip between 8-19 Oct '14 led by Sherry Lee and I must say that we are utterly impressed by the professionalism portrayed by your Tour Leader during the entire journey – from briefing, constant updates of weather conditions and answering of queries via SMS before departure, up to collection of luggage at Changi Airport back home.
Sherry’s remarkable experience can be seen clearly by the way she engaged both the customers (tour group like us) and the people providing other services such as the bus drivers and hotel/ restaurant staff, etc. She would go the extra mile to ensure that we were all well informed, happy, comfortable and most importantly to stay healthy and safe. Her cheerful, fun-loving and creative nature bring lots of fun to the group and also helped the group to bond well and to build up good friendships and cooperation among ourselves. We have no doubt that our very positive impression of Sherry is shared by all in the group.
We had followed a number of organised tours by various tour agencies and this is about the third or forth time we've engaged Hong Thai Travel (besides Europe, we had traveled with Hong Thai to Taiwan, Central Japan and Hokkaido). We are happy to see significant improvement every trip, and of course the experience we had with Sherry during the Europe trip has differentiated your company from others. She has shown passion in her work and that really delights the customers like us. Thank you Hong Thai and many thanks to Sherry! We thoroughly enjoyed our vacation.
Hope to see you soon again!