Ms Woo Foong Yee
It was a pleasure to have Jim Chan tour guide for our 8D Love in Kyushu, 23-30 Nov '14. He showed care and consideration by giving the old folks sufficient time for answering nature's call without hurrying them. He was also patient and understanding in allowing them to patronise souvenir shops where available.
Travelling from one place to another can be long at times. He will always fill us in with insight of Japan such as the history / background of the places of interest we were to visit next.
We managed to visit all the places stated in the itinerary despite short day light during this period. This reflected the guide's experience and effort put in to ensure the planned schedule was not adversely affected.
Every morning before the coach moved off to the next destination, Jim would remind us to check for our important items and end it with a reminder to fasten our seat belt ... this really gave me a great sense of security.
In addition, Jim kept the group informed of the weather forecast to prepare for the next day's attire and current day's outfit.
He would also provide us with highlights of the day.
On the last day while on our way to the airport, he even summarised the trip - day by day - giving us a deeper impression of the places and activities we did during the trip. No guide had done this for any of the trips I had been on ... bravo to Jim Chan's initiative.